Return and Refund Policy

ArbBets - getarbitragebets.com

Effective November 11, 2026 - Version 1.1

1. Overview

This Return and Refund Policy explains how payments, cancellations and refunds work for subscriptions to ArbBets, the trade name of an independent business based in Mexico ("ArbBets", "we", "our" or "us"). It forms part of our Terms of Service.

ArbBets is a digital service. Access to paid features starts immediately after a successful payment, and there are no physical goods to return.

2. All Sales Are Final

Subscription fees are non-refundable, except where a refund is required by applicable law. This applies to:

  • first payments and renewal payments;
  • weekly, monthly and yearly billing periods;
  • partially used billing periods;
  • unused API credits, alerts or features;
  • payments made with a promo code or discount;
  • trading losses, including losses from software bugs, failed hedges, failed rollbacks or venue failures;
  • fees charged by a venue, and blockchain gas; and
  • outages or errors of the self-hosted tools or of a third-party venue.

We encourage you to review the features of each plan on our pricing page, and to contact us with any questions, before you subscribe.

3. Cancel Anytime

You can cancel your subscription at any time:

When you cancel:

  • your subscription will not renew, and you will not be charged again;
  • you keep full access to your plan's features until the end of the billing period you have already paid for; and
  • at the end of that period, your account returns to the free tier.

To avoid being charged for the next period, cancel before your renewal date. Renewal charges made before you cancel are not refunded.

4. Plan Changes

When you switch to a different plan, the new plan starts immediately after a successful checkout and your previous subscription is cancelled at that time. Unused time on the previous plan is not refunded, prorated or credited, unless the checkout page states otherwise.

5. Promotions and Trials

Promo codes and discounts apply only to the payments described in the offer. If a trial or introductory offer converts into a paid subscription, the paid subscription renews automatically unless you cancel before the offer ends, and the resulting charges are non-refundable.

6. Billing Errors

If you believe you were charged in error, for example a duplicate charge, a charge after you cancelled, or an incorrect amount, contact us at salesindex08@gmail.com within 30 days of the charge. Please include the email address on your account and the date and amount of the charge. If we confirm a billing error, we will refund the incorrect amount to your original payment method.

7. Service Interruptions

The Service depends on third-party platforms and data sources and may occasionally be unavailable or delayed. Temporary interruptions, data delays or changes to the platforms we cover do not entitle you to a refund. Trading losses, venue fees, blockchain gas, and outages of the self-hosted tools or of a venue are not grounds for a refund. If a significant outage on our side prevents you from using the Service for an extended period, contact us and we may, at our discretion, offer a credit or extension.

8. Account Termination

If we suspend or terminate your account because you breached our Terms of Service or EULA (for example by sharing your account, redistributing data or abusing the API), you are not entitled to a refund for any remaining period.

9. Chargebacks

If you have a question about a charge, please contact us first so we can resolve it quickly. If you file a chargeback or payment dispute for a valid charge, we may suspend or close your account while the dispute is open, and we may contest the dispute with evidence of your subscription and usage.

10. Your Statutory Rights

Nothing in this policy limits any rights you have under mandatory consumer protection laws in your country. Where the law requires a withdrawal period for digital services, you agree, by starting your subscription, that the Service begins immediately and that you lose any right of withdrawal once access has been provided, to the extent the law allows.

11. How Refunds Are Paid

Any refund we approve is issued to the original payment method through our payment provider (Whop or Stripe). Depending on your bank or card issuer, it may take 5 to 10 business days to appear on your statement.

12. Changes to This Policy

We may update this policy from time to time. The version in effect when you are charged applies to that charge.

13. Contact Us

For billing questions or refund requests: